Privacy Policy and Terms & Conditions

PRACTICE CATALYST PARTNERS PRIVACY POLICY


This Privacy Policy applies to the sites and platforms where it appears.This Privacy Policy describes how Versatile Health Associates, PLLC AKA Practice Catalyst Partners treats customer information on the websites and platforms where it is located (in this policy we call these our Platforms). Your use of this Platform indicates that you agree to our collection, use, and disclosure of your information as described in this Privacy Policy.


Your rights regarding your information.
You have a lot of rights relating to your personal information:


The right to be informed about how your personal information is being used (like this notice!)The right to access the personal information we hold about youThe right to request the correction of inaccurate personal information we hold about you (although you can probably do most of this through your Practice Catalyst Partners account settings when you log into www.practicecatalystpartners.com)The right to request that we delete your data, or stop processing it or collecting it, in certain circumstancesThe right to stop direct marketing messages, which you can do through your Practice Catalyst Partners account or by emailing us directly


We collect information from you and about you.We collect your contact information. For example, we collect your name and mailing address if you register or create an account with us on www.practicecatalystpartners.com. We also collect contact information such as your phone number(s) and email address(es). If you register, we will also have you create a password.


We collect information you submit online. This includes information you post/publish when you interact with us on social media platforms. Also, we may collect your email address or postal address when you sign up for one of our mailing lists.


We collect demographic information and information about your product preferences. This may include collecting your age, gender, and/or marital status.


We collect payment information. If you buy products via our Platform, we will collect the relevant data necessary to process your purchase such as your debit or credit card number.


We collect information about your device and location. We collect information about the type of browser you are using as well as the type of device you use to access our Platform. We may look at what site you came from or what site you go to when you leave us.


We collect information from you in different ways.We collect information directly from you. This includes when you create an account or purchase a product via our Platform(s). We collect information if you contact customer service or sign up for our newsletter. We also collect information when you complete a survey or participate in a promotion.


We collect information passively. We may use tracking tools like browser cookies and web beacons. We may use these tools on our websites and in emails we send to you. We collect information about users over time when you use our Platforms. We have third parties who collect information this way as well.


We get information about you from third parties. This includes social media platforms and friends who use our “email a friend” feature. We may receive information about you from other sources.


We use information as disclosed and described here.We use your information to provide you with products and services. This includes sending you product you purchase or processing a return. It also includes sending you newsletters you signed up to receive.


We use information to improve our products and Platforms. We may use your information to make our Platforms or products better. We may also use your information to customize your experience with us. This includes understanding your interests and preferences. We use your information to respond to your requests. This includes responding to customer inquiries.


We use your information to communicate with you about our relationship. We may communicate with you about your account or our relationship. This includes electronic messages (such as e-mail or SMS) and calls about order status. We may also contact you about this Policy.


We use your information for marketing purposes. We may provide you with information about new products, special offers, new features, or updates. We may also serve you ads about products and offers. These might be third-party offers or products we think you might find interesting.


Communications from us. You can always opt out of receiving our marketing emails. To stop receiving our promotional emails, you can follow the instructions in any promotional message you get from us. Even if you opt out of getting marketing messages, we will still send you transactional messages in the event that you make a purchase from our Platform(s). These include responses to your questions via e-mail or our Platform(s).


If you have said we can, we’ll send you marketing messages by email and SMS, to keep you aware of what we’re up to and to help you see and find our products.


How to stop marketing messages from

www.practicecatalystpartners.com


You can stop receiving marketing messages from us at any time. Here’s how:


Through your account settings on www.practicecatalystpartners.comBy clicking on the ‘unsubscribe’ link in any email from usBy contacting our Customer Service Team by emailing [email protected]


Once you do this, we will update your profile to ensure that you don’t receive further marketing messages. Please note that it might take a few days for us to process your request fully and to ensure that all of our systems are updated, so you might get messages from us while we process your request.


Ending your subscription to our marketing messages will not stop

www.practicecatalystpartners.com

service or transactional communications (such as order updates, etc.)


We share information with third parties.We share information with our affiliated organizations and parent company. This includes our affiliates and Versatile Health Associates, PLLC associated with Practice Catalyst Partners.


We may share information with third parties who perform professional services for us, such as marketing agencies, advertising partners, and web hosts. We share information with payment processors. We also share information with companies that send emails on our behalf as well as companies that do things to get your

www.practicecatalystpartners.com

purchases to you, such as delivery companies, payment service providers, warehouses, order packers.


We may provide third parties with aggregated but anonymized information and analytics about our customers and, before we do so, we will make sure that it does not identify you.


We may share information with any successor to all or part of our business. For example, if Practice Catalyst Partners is sold, we may give a customer list as part of that transaction.


Contact informationYou can contact our team by emailing [email protected] or if you’d like to write us directly, you may do so at the address below:


Versatile Health Associates, PLLC
5900 Balcones Dr Unit 100

Austin, TX 78731


Last updated: 03/15/2025